Privacy Policy
ODIC PTE. LTD. (“Odic”, “we”, “us”) operates this website and the Odic web app. This Privacy Policy explains what information we collect, why, and how it’s handled when you shop with us or use our services.
Information We Collect
When you place an order or create an account, we collect information such as your name, email address, shipping address, and order details. We do not collect or store your full payment card number — payments are processed by our payment provider, Stripe, directly.
Payment Processing
Checkout on this site is handled by Stripe. When you pay, your card details are sent directly to Stripe and are subject to Stripe’s own privacy policy and security practices; we never see or store your full card number.
How We Use Your Information
- To process and fulfill your order, including shipping and customer support.
- To send order confirmations, shipping updates, and respond to support requests.
- To operate your Odic web app account, if you create one.
- To improve our products and website.
We do not sell your personal information.
Cookies
This site uses cookies required for core functionality, such as keeping items in your cart and keeping you logged in to your account.
Data Sharing
We share your information only with service providers who help us run our business — such as Stripe for payment processing and our shipping carriers for delivery — and only to the extent needed for them to provide that service.
Data Retention
We keep order and account information for as long as needed to fulfill orders, provide support, and meet our legal and accounting obligations.
Your Rights
You can request access to, correction of, or deletion of your personal information by contacting us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. The version posted on this page is the one currently in effect.
Contact
Questions about this Privacy Policy can be sent to [email protected].